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Course Descriptions // GDS Training

We offer training courses for the GDS Systems listed below. Scroll down or click on the links below to read the course descriptions:

Abacus courses

Course: INTRODUCTION TO ABACUS
Completion Time: 40 hours
Course Structure: 20 Lessons, 3 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A fast-paced yet thorough introduction to the Abacus GDS.
Subjects Covered...
"Bargain Finder" fare search, FOX, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car bookings, changing segment status, classes of service, encode/decode cities, airports and airlines, fare quote, fares, fare displays, flight availability, flight service information, hotel bookings, introduction to reducing/dividing PNRs, itinerary pricing, queues, rules, seat assignments, seat maps, sign-off, sign-on, storing a fare, ticketing.

Amadeus courses

Course: INTRODUCTION TO AMADEUS
Completion Time: 40 hours
Course Structure: 25 Lessons, 5 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A fast-paced yet thorough introduction to the Amadeus GDS.
Subjects Covered...
AIS, access type indicators, additional hotel entries, addresses, basic flight availability, booking a car at a passenger's destination, booking a hotel at a passenger's destination, building a complete PNR and ending transaction, canceling seating elements, car terms, changing and deleting PNR data, changing segment status, displaying the subfields of a PNR, encoding and decoding cities, airports and airlines, entering fare elements, fare displays, fare notes, flight sell, follow-up availability entries, frequent-flyer element, general remarks, HELP system, hotel segment modification, introduction to classes of service and basic restrictions, introduction to the PNR, itinerary pricing, miscellaneous Amadeus functions, name element, OSI elements, PNR management, PNR queues, practice building complete PNRs, rebooking itinerary segments, received-from element, retrieving a PNR from a similar name list, retrieving a PNR from the Amadeus database, return availability, SSR elements, seat maps, seat requests and wishes, signing in and out, specific seat request and seat wish, telephone element, ticketing, ticketing element, timetables, waitlist assurance, working through a PNR queue



Course: MOVING TO AMADEUS
Completion Time: 40 hours
Course Structure: 17 Lessons, 7 Exercises, 6 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A specially designed course for experienced GDS users. This course will leverage your knowledge of another GDS to teach you Amadeus in a fraction of the time.
Subjects Covered...
Signing in and out, agent work areas, help system, information system (AIS), encode and decode, time and date functions, PNR overview, basic PNR retrieval, PNR subfield display, flight availability, return availability, availability options, alliance availability, availability change options, availability access types, direct access availability, dual city pair availability, flight information, minimum connecting times, building a PNR, booking seats from availability, enter name elements, enter contact elements, enter a ticketing element, enter a received-from element, build and end a complete PNR, remark element, address elements, frequent flyer element, OSI element, SSR element, form of payment element, commission element, changing and canceling PNR elements, cancel PNR elements, change contact and ticketing elements, change name elements, rebook itinerary segments, manually rearrange segments, changing segment status, seat maps and seat assignment, seating requests by type, seat maps and specific seat assignment, modify seating elements, displaying profiles, creating PNRs from profiles, modify profiles, PNR claim, passive segments, non-homogeneous PNRs, PNR replication, fare displays, displaying fare notes, displaying fare note categories, itinerary pricing, itinerary pricing for single passenger, itinerary pricing for multiple passengers, moving between multiple and single psgr pricing, stored itinerary pricing, itinerary pricing with optional modifiers, itinerary pricing with discounted fares (unifares), fare elements, itinerary pricing with value pricer, fare notes from itinerary pricing, cars, vehicle type codes, direct car sell, car location lists, car availability and rate displays, modifying and canceling car segments, hotels, hotel location lists, hotel availability, hotel bookings, hotel features displays, displaying specific categories of hotel features, hotel pricing displays, queues, queue count, placing PNRs on queue, option element, queues access, remove PNRs from queue, delay PNRs from queue, ticket and invoice/itinerary printing, basic ticketing entry, optional ticketing qualifiers, electronic ticket record, invoice entries, invoice adjustment remarks



Training Package: COMPREHENSIVE AMADEUS
Completion Time: 120 hours
Overall Structure: 64 Lessons, 59 Drills, 25 Exercises, 20 Quizzes, 7 Final Exams (one exam per course)
Cost: USD $399
Package Description: A special package of seven courses providing comprehensive coverage of the Amadeus GDS.
Subjects Covered...
Course 1, Airline Reservations Part 1: Agent work areas, AIS, basic and advanced PNR elements, basic flight availability, basic timetables, basic/miscellaneous PNR retrieval entries, book/cancel/rebook segments, calculator functions, calendar functions, cancel/change PNR elements, change/cancel seating elements, clock functions, currency conversion, encode/decode aircraft equipment, encode/decode airlines, encode/decode cities and airports, encode/decode countries, flight details, help system, seat maps/requests/wishes, sign in/out. Course 2, Airline Reservations Part 2: Advanced flight availability, ARNK segments, change segment status, direct access, non-homogeneous PNRs, open segments, option element, passive segments, placing PNRs on queue, PNR claim, priority waitlist, profiles, queues, schedule changes, split PNR, waitlist assurance, waitlist segments. Course 3, Automated Fares and Ticketing: "Best Buy" pricing, "Best Buy" pricing with automatic rebook, change/delete fare elements, change/modify fare displays, commission element, create TST, delete TST, electronic ticketing, fare displays, fare endorsement element, fare notes, fare routing information, fare rules, form of payment, itinerary pricing, pricing specific passenger types, pricing specific passengers, pricing specific segments, print tickets, print tickets from queue. Course 4, Rental Car Reservations: Availability single company, availability multi-company, availability options, book direct, book from a location list, book from availability, book from a PNR, book with options, cancel car segment, car segment amendments, car segment fields, car terms from a PNR, car terms from availability, encode/decode car company names/codes, location lists multi-company, location lists single company, rules, vehicle type codes. Course 5, Hotel Reservations: Access plus hotels, availability direct, availability from location list, availability from a PNR, availability from multi-property availability, book direct, book from location list, book with options, display options, encode/decode hotel company names/codes, hotel features, hotel help pages, hotel segments - adding, changing, deleting, location lists, pricing displays. Course 6, Tour Source: Tour book from American Express Vacations (AXV), Tour book from Continental Vacations (CAV), Tour book payment application, Tour book modifications, Tour information in AIS, TourSource booking cancellation, TourSource booking change, TourSource brochure request, TourSource PNRs in Amadeus, TourSource tour book. Course 7, TIMATIC: Electronic travel authority, TIMATIC by referencing a PNR segment, TIMATIC expert mode, TIMATIC full-text entries, TIMATIC guided mode, TIMATIC rules.

Apollo courses

Course: INTRODUCTION TO APOLLO
Completion Time: 40 hours
Course Structure: 20 Lessons, 3 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A fast-paced yet thorough introduction to the Apollo GDS.
Subjects Covered...
Apollo HELP, Dollar Saver, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel booking (RoomMaster), introduction to reducing/dividing PNRs, itinerary pricing, queues, rules, seat assignments, seat maps, sign-off, sign-on, storing a fare, tariff displays, ticketing.



Course: MOVING FROM SABRE
Completion Time: 30 hours
Course Structure: 16 Lessons, 16 Drills, 6 Exercises, 6 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A specially designed course for experienced Sabre users making the move to Apollo. This course will leverage your knowledge of Sabre to teach you Apollo in a fraction of the time.
Subjects Covered...
ATFQ, CarMaster, FLIFO displays, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, RoomMaster, VIT displays, action codes, arrival-unknown segments, dollar saver, boarding passes, calculator functions, cancel and rebook, changing segment status, claiming a PNR, client Pro-Files, credit card authorization, currency conversion, decode, dividing a party, encode, fare quotes, flight availability, flight schedule displays, HELP screens, itinerary printing, itinerary pricing, links, minimum connecting times, moving and inserting segments, open segments, passive segments, printability function, profiles, queue minders, queues, reducing a party, routing/destination codes (Canada), rules, seat assignment, seat maps, segment sell options, sending a PNR to a queue, signing on and off, similar name lists, switching Agent Assembly Areas, tariff displays, ticket printing, time calculator functions, waitlisting.



Training Package: COMPREHENSIVE APOLLO
Completion Time: 100 hours
Overall Structure: 68 Lessons, 30 Drills, 24 Exercises, 24 Quizzes, 7 Final Exams (one exam per course)
Cost: USD $349
Package Description: A special package of seven courses providing comprehensive coverage of the Apollo GDS.
Subjects Covered...
Course 1, Airline Reservations: Agent assembly areas, ARNK segments, basic and advanced PNR fields, basic and advanced PNR retrieval entries, basic and advanced flight availability, book/cancel/rebook/insert segments, calculator functions, calendar functions, change and delete PNR fields, change segment status, currency conversion, encode/decode airline names, encode/decode cities and airports, flight itinerary verifying, flight service information, open segments, passive segments, queues, reduce and divide party, schedule changes, seat maps and assignments, sign on and sign off, waitlist segments. Course 2, Automated Fares and Ticketing: ATFQ line with form of payment, ATFQ line with name selection, ATFQ line with passenger type, ATFQ with segment selection, "Dollar Saver", fare and schedule displays, international fare quotes, international tariff displays, North American fare quotes, North American tariff displays, print tickets, print tickets from queue, print tickets without ATFQ line, rules displays. Course 3, Rental Car Reservations: Availability and quotes with modifiers, availability from car quote, quote from car availability, availability and quote by flight segment, availability and quote from a car index, availability with vehicle type, availability with vendor code, car modification entries, car quote displays, car quote with a vehicle type, car rules, car update entries, description displays, distance and direction modifier, index display, index display with vendor code, availability display, location modifier, low-to-high car quote displays, low-to-high car quote with vehicle types and vendor, reference points, sell and insert after itinerary segment, sell direct referencing last segment, sell direct, sell from an availability or quote display, sell with modifiers, vehicle type codes. Course 4, Hotel Reservations: Availability from PNR segment, availability from index, availability with qualifiers, availability from reference point list, book from availability, book with optional fields, guarantees, hotel descriptions, hotel segment modification, hotel update, index from PNR segment index from reference point list, index with qualifiers, reference points, search qualifiers. Course 5, Amtrak Reservations: Encoding and decoding Amtrak station codes, Fares, Availability, Booking, Pricing and ticketing, Claiming an Amtrak PNR, Checking train status, Cancelling an Amtrak reservation. Course 6, LeisureLink/LeisureShopper: LeisureLink Inclusive Tour Charter (ITC), LeisureLink additional product components, LeisureLink balance payment, LeisureLink edit, LeisureLink passenger details, LeisureLink payment, LeisureLink charter booking example, LeisureLink sign in and out, LeisureLink tour bookings and follow-up actions, LeisureShopper cancellation, LeisureShopper payment application, LeisureShopper cruise bookings, LeisureShopper reference information, LeisureShopper tour bookings. Course 7, TIMATIC: Electronic Travel Authority system, TIMATIC fill-in masks, TIMATIC full-text entries, TIMATIC help screens, TIMATIC rules and help, TIMATIC scrolling commands.

Galileo courses

Course: INTRODUCTION TO GALILEO
Completion Time: 40 hours
Course Structure: 21 Lessons, 4 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A fast-paced yet thorough introduction to the Galileo GDS.
Subjects Covered...
Galileo HELP, Best Buy, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel booking (RoomMaster), introduction to reducing/dividing PNRs, itinerary pricing, queues, rules, seat assignments, seat maps, sign-off, sign-on, storing a fare, tariff displays, ticketing.



Training Package: COMPREHENSIVE GALILEO
Completion Time: 120 hours
Overall Structure: 71 Lessons, 22 Exercises, 22 Quizzes, 6 Final Exams (one exam per course)
Cost: USD $399
Package Description: A special package of six courses providing comprehensive coverage of the Galileo GDS.
Subjects Covered...
Course 1, Airline Reservations: ARNK segments, basic and advanced BF fields, basic and advanced BF retrieval entries, basic and advanced flight availability, basic and advanced timetables, book/cancel/rebook/insert segments, calculator functions, calendar functions, change segment status, change/cancel/reboot seat assignments, change/delete/insert BF fields, currency conversion, divide a party, encode/decode aircraft equipment, encode/decode airline names, encode/decode cities and airports, encode/decode countries, encode/decode states and provinces, flight details displays, open segments, passive segments, queues, seat availability maps and assignments, seat configuration maps, schedule changes, sign on and sign off, waitlist segments. Course 2, Automated Fares and Ticketing: Basic fare quote, "Best Buy" fare quote, fare displays, fare notes, fare quote using connection modifier, fare quote using country modifier, fare quote using form-of-payment modifier, fare quote with passenger selection modifier, fare quote with sale date, fare quote with segment selection modifier, fare quote using stopover modifier, filed fares, North American fare displays, print tickets, print tickets from queue, ticketing modifiers. Course 3, Rental Car Reservations: Availability, availability from a segment, availability from an index, availability with modifiers, book directly, book from availability or quote, book with flight segment reference, book with optional modifiers, car quotes, car quotes from a car index, car quotes from a flight segment, car quotes with modifiers, car rules, car segment modification, car update entries, corporate policy description display, index displays, location policy description display, low-to-high car quote, reference points, vehicle-type codes. Course 4, Hotel Reservations: Availability based on a reference point, availability from a flight segment, availability from a reference point list, availability from an index, availability from index without flight, availability with search qualifiers, availability without a flight segment, book from availability, book with optional fields, complete availability, hotel descriptions, hotel update, hotel segment modification, index based on a reference point, index from flight segment, index from reference point list, index with search qualifiers, index without a flight segment, optional booking fields, rate rules from complete availability, reference points, search qualifiers. Course 5, LeisureShopper: Search for a LeisureShopper tour package, Check package availability, Select package components, Price a LeisureShopper tour, Complete a LeisureShopper booking, Apply payment to a LeisureShopper booking, Cancel a LeisureShopper booking, Check LeisureShopper cruise availability and select a sailing, Select a rate code, Select a price category and a cabin number, Enter passenger information and preferences, Price a LeisureShopper cruise, Complete a LeisureShopper cruise booking, Cancel a LeisureShopper cruise booking. Course 6, TIMATIC: Using the TIMATIC full-text database, Visa and health information by itinerary segment, City and country code tables, Group lists, Rules and news, TIMATIC Help, Other TIMATIC information referencing a BF.

Sabre courses

Course: INTRODUCTION TO SABRE
Completion Time: 40 hours
Course Structure: 20 Lessons, 3 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A fast-paced yet thorough introduction to the Sabre GDS.
Subjects Covered...
"Bargain Finder" fare search, FOX, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car bookings, changing segment status, classes of service, encode/decode cities, airports and airlines, fare quote, fares, fare displays, flight availability, flight service information, hotel bookings, introduction to reducing/dividing PNRs, itinerary pricing, queues, rules, seat assignments, seat maps, sign-off, sign-on, storing a fare, ticketing.



Course: MOVING FROM APOLLO
Completion Time: 30 hours
Course Structure: 15 Lessons, 4 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A specially designed course for experienced Apollo users. This course will leverage your knowledge of Apollo to teach you Sabre in a fraction of the time.
Subjects Covered...
Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment, booking-confirmed segments, calculator functions, car book, car lists, car policies, car quotes, car rules, change segment status, currency conversion, date and time functions, decode, divide a party, encode, fare quotes, flight availability, flight details, hotel book, hotel descriptions, hotel indexes, itinerary pricing (WP and FP), itinerary verification, open segments, printer functions, printing tickets, queues, rebook, reduce a party, rules, seat assignment, seat maps, segment insertion, signing in and out, ticketing, waitlist segments.



Course: MOVING FROM GALILEO
Completion Time: 30 hours
Course Structure: 15 Lessons, 4 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A specially designed course for experienced Galileo users. This course will leverage your knowledge of Galileo to teach you Sabre in a fraction of the time.
Subjects Covered...
Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment, booking-confirmed segments, calculator functions, car book, car lists, car policies, car quotes, car rules, change segment status, currency conversion, date and time functions, decode, divide a party, encode, fare quotes, flight availability, flight details, hotel book, hotel descriptions, hotel indexes, itinerary pricing (WP and FP), itinerary verification, open segments, printer functions, printing tickets, queues, rebook, reduce a party, rules, seat assignment, seat maps, segment insertion, signing in and out, ticketing, waitlist segments.



Training Package: COMPREHENSIVE SABRE
Completion Time: 120 hours
Overall Structure: 77 Lessons, 24 Exercises, 23 Quizzes, 6 Final Exams (one exam per course)
Cost: USD $399
Package Description: A special package of six courses providing comprehensive coverage of the Sabre GDS.
Subjects Covered...
Course 1, Airline Reservations: Agent assembly areas, ARNK segments, basic and advanced city pair availability, basic and advanced PNR fields, book/cancel/rebook/insert segments, calculator functions, calendar functions, change and delete PNR fields, change segment status, currency conversion, DRS, encode/decode, flight details displays, FOX, open segments, queues, reduce/divide party, retrieve PNR, passive segments, seat maps and assignments, sign in/out, STARs, waitlist segments. Course 2, Automated Fares and Ticketing: "Bargain Finder" fare search, fare displays, fare rules, foreign currency fare displays, FP line, FP line delete, FP line form of payment, FP line validating carrier, print tickets, print tickets from queue, print tickets with no FP line, rebook itinerary using "Bargain Finder" entry, "Shopper's" fare display, WP entry, WP entry connection indicator, WP entry segment selection, WP entry sell city/ticket city, WP line passenger selection. Course 3, Rental Car Reservations: Availability, availability from segment, availability redisplay and change, availability with modifiers, book from a shoppers car quote display, book from a single-company car quote, book from availability, book from referenced segment, book with optional modifiers, car information displays, car location lists, car quote redisplay and change, car rules displays, car segment modification, corporate car policy displays, direct connect link, extra-day/hour charge displays, local policy displays, shoppers car quote, shoppers car quote by segment, shoppers car quote from location list, shoppers car quote with modifiers, single-company car quote, single-company car quote by segment, single-company car quote from location list, single-company car quote with modifiers, vehicle codes. Course 4, Hotel Reservations: SHAARP PLUS, book a hotel room, book direct, book from index, book with optional fields, description displays, description displays with modifiers, direct connect hotels, encode states and countries, guarantee policy, hotel segment modification, index, index by reference point, index from PNR segment, index redisplay and update, index with no dates, index with search qualifiers, rate description, reference point lists, reference points, search qualifiers. Course 5, Amtrak Reservations: Accessing the Amtrak system, Displaying Amtrak station codes, Amtrak fares, Amtrak availability, Booking a reservation, Entering pricing instructions into an Amtrak itinerary, Best Buy Program, Ticketing an Amtrak itinerary, Claiming a PNR booked with Amtrak, Checking train status, Canceling an Amtrak reservation, Amtrak DRS pages. Course 6, Miscellaneous Booking Systems: Accessing Directours, Adding passenger details to the booking set, Applying payment to a Directours reservation, Make an Inclusive Tour Charter (ITC) booking, Display the product information, Add additional product components to a Directours booking, Edit the booking set, Apply a balance payment to a Directours booking, Accessing TourGuide, Displaying Tour Operator index, Display Tour Operator main menu, Search for tour availability, Book tour components, Confirm the booking, Display a TourGuide reservation, Update or modify a TourGuide booking, Apply payment to a TourGuide booking, Cancel a TourGuide reservation, Read Tour Operator's news and policies, Order brochures, Send a queue message to a Tour Operator, Accessing ORG/Travelfile, Advanced search function, Access miscellaneous ORG/Travelfile features, View new vendors and news, Use the mail and reservation managers, EZ destination search.

Worldspan courses

Course: INTRODUCTION TO WORLDSPAN
Completion Time: 40 hours
Course Structure: 20 Lessons, 3 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A fast-paced yet thorough introduction to the Worldspan GDS.
Subjects Covered...
Sine in, sine out, encoding city and airline names, decoding city and airline codes, display a PNR, display PNR subfields, display history of PNR, display flight availability, display return availability, advanced flight availability, advanced availability entries, display availability continuation entries, display flight service info from availability, brief introduction to ACCESSPLUS, book flights, book connecting flights, enter a name into a PNR, enter a phone number into a PNR, enter a ticketing date into a PNR, enter a received-from into a PNR, enter form of payment remarks, enter general remarks, enter mailing address remarks, GFAX messages, enter OSI messages, enter SSR messages, enter SSR frequent traveler messages, cancel itinerary segments, shortcut entry to cancel and rebook itinerary, change passenger data, delete passenger data, display a seat map, assign specific seats, assign seats by area, cancel seat assignments, car availability, vehicle type codes, car availability, specify vendor in availability, change vendor in availability, specify vehicle in availability, change vehicle in availability, specify vehicle and vendor in availability, class and type availability modifiers, plan identifier availability modifier, location availability modifier, book vehicle from availability display, corporate ID and frequent traveler sell modifiers, special equipment sell modifier, special information sell modifier, additional sell modifiers, modify existing car segment, car information displays, car location displays, car rule displays, car rule displays from car segment, car detail displays, car detail displays from segment, displaying a hotel list, displaying hotel details, displaying hotel availability, displaying hotel rate rules, book a hotel room, booking a hotel room, fare displays and fare rules, retrieve a fare display, additional fare display entries, display fare rules, display more fare rules, itinerary pricing, ticketing facts field, pricing an itinerary, rebook itinerary in least-expensive class, additional itinerary pricing entries, name-select modifier, segment-select modifier, additional itinerary pricing modifiers, ticketing, add modifiers to print ticket entry, other ticketing arrangments - PTA and TOD, agency queue system, count queues in system, access queues in system, place a PNR on queue, reduce a party, divide a PNR, divide a PNR by name numbers, divide a PNR by passenger within name, converting currency, calculator functions, calculate calendar dates, display current time of day in another city, switching agent assembly areas, HELP system, INFO system, direct reference system



Training Package: COMPREHENSIVE WORLDSPAN
Completion Time: 80 hours
Overall Structure: 44 Lessons, 14 Exercises, 14 Quizzes, 5 Final Exams (one exam per course)
Cost: USD $299
Package Description: A special package of five courses providing comprehensive coverage of the Worldspan GDS.
Subjects Covered...
Course 1, Airline Reservations: "Access Plus", agent assembly areas, ARNK segments, basic and advanced flight availability, basic and advanced PNR fields, basic and advanced PNR retrieval, book/cancel/rebook/insert/move segments, calculator functions, calendar functions, change/cancel seat assignments, change/delete PNR fields, currency conversion, decode mixed class of service symbol, divide party, encode/decode airline names, encode/decode cities and airlines, FLIFO, flight details displays, general reference system (GRS), help system, info system, open segments, passive segments, queues, reduce party, seat maps and assignments, signing in and out, time functions, waitlist segments. Course 2, Automated Fares and Ticketing: Agent-assisted itinerary pricing, agent-assisted itinerary pricing as a connection, agent-assisted itinerary pricing as separate trips, basic itinerary pricing, fare displays, fare rules, itinerary pricing using name selection modifier, itinerary pricing using segment selection modifier, "Low Fare Finder", print tickets, print tickets using modifiers, ticketing facts field. Course 3, Rental Car Reservations: Availability, availability from flight segment, availability redisplay and change, availability with modifiers, book from availability, book with optional modifiers, car segment cancellation, car segment modification, city policy information displays, encode/decode car vendors, general information displays, location displays, optional modifiers, rule displays, rule displays from car segment. Course 4, Hotel Reservations: Availability from PNR segment, availability from details, availability from list, availability with optional modifiers, book hotel room, book with optional modifiers, details from availability, details from hotel segment, details from list, details referencing city and name, details referencing property code, details with optional modifiers, details with optional modifiers, list for city, list for city with reference point, list from PNR segment. Course 5, Tour Source: Introduction to Tour Source, list Tour Source participants, access Tour Source, use the primary menu to search for a tour destination, select a tour, book flights, book accommodations, modify a booking, cancel a booking, ask a Question, order brochures.